How fast does Treecat delist an item after it sells?

1. An item sells on one of your marketplaces, for example Poshmark.
2. Within the next 30-minute check, Treecat sees the new sale on that marketplace.
3. Treecat lowers the quantity of the crosslisted item. When it reaches zero, the listings on your other marketplaces are queued for delisting straight away.
4. Each marketplace delist runs from the queue, usually within minutes. If one fails after retries, you get an email with a link to that listing.

Sale checks run on Treecat’s servers on a fixed schedule, 24 hours a day, including while you sleep. You do not need to have Treecat open in a browser.

• The listings are matched as one item. Auto-delist works on crosslisted items, meaning the eBay, Poshmark and Mercari listings are linked as the same item in Treecat. Items you crosslist with Treecat are linked automatically; for listings you made elsewhere, use matching. See how matching works.
• Your Treecat agent is online for agent-based marketplaces. Mercari, Poshmark, Whatnot, Facebook Marketplace and Etsy are reached through the Treecat agent on your computer, so that computer needs to be on and awake. eBay, Amazon and Shopify are checked from Treecat’s servers. See do I need to leave my computer on.
• Your marketplace logins are current. If a marketplace session expires, Treecat emails you to log in again. Sales on that marketplace cannot be checked until you do.
• Billing is set up. Automatic sale checks run for accounts with a valid payment method.

Rarely, yes, and that is true of every crosslisting tool. Poshmark, Mercari and most resale marketplaces do not notify outside tools the instant something sells, so every tool has to check. If the same one-of-a-kind item is bought on a second marketplace in the minutes between the sale and the delist, you will need to cancel one order.

Ways to keep that window small:

• Keep the computer running the Treecat agent on, awake and online.
• For high-value one-of-a-kind items, delist manually from Treecat the moment you get the sale notification.
• Use Confirm Quantity so quantities that drift between marketplaces get caught.

1. Crosslist a low-value test item to two marketplaces from Treecat, for example eBay and Mercari.
2. In Treecat, open the item and check that both marketplace listings show as linked to it.
3. Sell the item on one marketplace (a friend’s purchase or your own second account works), and note the time.
4. Within about 30 minutes the sale appears in Treecat’s Sales page and the other listing changes to delisted. Check the other marketplace directly to confirm it is gone.
5. If it is still live after an hour, check that your Treecat agent is online and the marketplace login is current, then email [email protected] with the item link.