Treecat help guides
Straight answers about setting up Treecat, connecting your marketplaces, how auto-delist works and what you pay for.
Auto-delist and inventory sync
Auto-delist and inventory sync
How fast does Treecat delist an item after it sells?
Treecat checks every connected marketplace for new sales every 30 minutes, 24/7, and delists the item everywhere else as soon as the sale is detected. Here is exactly how it works and how to test it.
ReadAuto-delist and inventory sync
How do I link existing listings across marketplaces and keep quantities in sync?
Already listed on eBay, Poshmark and Mercari? Treecat imports everything, suggests which listings are the same item, and keeps quantities aligned with matching, Fix Duplicates and Confirm Quantity.
ReadAuto-delist and inventory sync
How do I export sales and check that delists happened?
Export inventory and sales to CSV, see every delist Treecat ran, and check sync health day to day.
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Getting started
Getting started
What is the Treecat agent, is it safe, and does my computer need to stay on?
The Treecat agent is a small desktop app that runs your marketplace automations from your own computer and internet connection. Here is what it does, what it can access, and why one computer needs to stay on.
ReadGetting started
How do I install the Treecat agent on Windows or Mac?
Step-by-step: download the Treecat desktop agent from Settings, install it on Windows or Mac, sign in, and keep it online.
ReadGetting started
How do I connect eBay, Poshmark, Mercari and other marketplaces to Treecat?
How to connect each marketplace to Treecat, what to do when a login gets stuck, and how to add more than one account per marketplace.
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Pricing and billing
Pricing and billing
How does Treecat’s Pay As You Sell pricing work, and what counts as a billable event?
Treecat has no subscription. You pay once per sale, only when the sold item had a Treecat action such as crosslisting. Here are the billable events, the per-sale rates, and what is always free.
ReadPricing and billing
Can my assistant or team use my Treecat account?
Invite helpers to your Treecat store as guests for free. Here is what guests can and cannot do, and how it affects billing.
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Automation
Troubleshooting
Treecat says virtualization is off? Turn on virtualization.
Crosslisting for US sellers
Put every listing where the fees and the buyers are best.
- One listing, crosslisted to eBay, Mercari, Poshmark, Whatnot, Amazon, Etsy, Shopify, Facebook and Walmart
- Sold on one marketplace? It is delisted everywhere else, automatically
- No subscription: you only pay when a crosslisted item sells
